"Having them handle our Zoom traffic has allowed us to grow our client base."
Ralph Edwards
Marketing Coordinator
4.9 (454 reviews)
Reviewed On
"Having them handle our Zoom traffic has allowed us to grow our client base."
Ralph Edwards
Marketing Coordinator
4.9 (454 reviews)
Reviewed On
"Having them handle our Zoom traffic has allowed us to grow our client base."
Ralph Edwards
Marketing Coordinator
4.9 (454 reviews)
Reviewed On
"Having them handle our Zoom traffic has allowed us to grow our client base."
Ralph Edwards
Marketing Coordinator
4.9 (454 reviews)
Reviewed On
Our clients saved more than $100M in payroll expenses last year.
Certified By
ISO 27001 Certified
ISO 27001 Certified
ISO 27001 Certified
We’ll run your entire tech support function. Let our team resolve customer issues, reduce churn, and increase customer satisfaction.
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Cloud Sourcing works with you to determine your tech support needs. Then we’ll build and run a fully-managed, AI-enabled team to run 24/7 tech support on your behalf.
Our tech support teams are trained to deliver industry-standard tech support using modern help desk workflows, escalation paths, and the latest ticketing systems. You can rest easy knowing your customers are getting fast, consistent resolutions every time.
Cloud Sourcing works with SaaS platforms, hardware manufacturers, and managed service providers (MSPs) to deliver reliable, scalable tech support that scales as your business grows.
Leverage highly-skilled agents trained on your tech stack and workflows.
Deliver consistent, reliable tech support 24/7/365 across all time zones.
Eliminate handoffs with support members who work directly within your systems.
Reduce churn from slow, inconsistent support.
Outsource tech support while maintaining your data security.
We’ll take care of the day-to-day tech support so you don’t have to worry about it. Our teams will:
Offer full-service tech support to customers without hiring an internal team.
We deliver consistent tech support outcomes for companies around the world.
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What to expect when working with Cloud Sourcing.
Our remote teams are trained to work inside the systems and tools you already use.
Use your own platforms to maintain visibility, or use RemoteHubTM — our custom dashboard — to assign, monitor, and customize your tech support tasks. Keep track of your ad approvals, social content, and reporting updates in one easy-to-use tool.
Monitor progress on your tech support tasks in real time.
Outsource your entire tech support function so you can focus on growth.
