"Having them handle our Zoom traffic has allowed us to grow our client base."
Ralph Edwards
Marketing Coordinator
4.9 (454 reviews)
Reviewed On
"Having them handle our Zoom traffic has allowed us to grow our client base."
Ralph Edwards
Marketing Coordinator
4.9 (454 reviews)
Reviewed On
"Having them handle our Zoom traffic has allowed us to grow our client base."
Ralph Edwards
Marketing Coordinator
4.9 (454 reviews)
Reviewed On
"Having them handle our Zoom traffic has allowed us to grow our client base."
Ralph Edwards
Marketing Coordinator
4.9 (454 reviews)
Reviewed On
Our clients saved more than $100M in payroll expenses last year.
Certified By
ISO 27001 Certified
ISO 27001 Certified
ISO 27001 Certified
Fully-Managed Outsourced Teams for Energy & Utility Companies
Outsource entire functions of your energy or utility business so you can grow faster without adding internal headcount. Our fully-managed, AI-enabled teams run complete business functions at a fraction of in-house cost.
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Scale Faster With Fully-Managed Teams for Energy & Utilities
Cloud Sourcing offers specialized outsourced energy and utility teams to support your business. Our fully-managed, AI-enabled teams take full responsibility for specific functions in your energy business:
Policy Issuance & Administration
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Underwriting Support & Data Collection
Claims Intake & Processing
Renewals, Cancellations & Endorsements
Compliance & Document Management
Customer Experience & Policyholder Support
Agent & Broker Support Services
Back Office & Data Entry
Reporting & Analytics Assistance
Outsourced Energy & Utility Teams Ready to Help Your Business Succeed
Our fully-managed teams are trained to work directly in your CRM, billing, dispatch, and work order management systems. We can help you resolve customer issues faster, maintain compliance, and deliver reliable service.
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Trusted by Energy & Utility Businesses Worldwide
Cloud Sourcing provides outsourced teams for electricity, gas, water, and renewable energy providers.
Industry-Ready Professionals
Our teams include specialized staff trained to support the processes unique to energy businesses and utilities.
Fast Response Times
Reduce time to resolution for outages, billing problems, and more.
Seamless System Integration
Our teams work directly within your existing CIS, OMS, and other core platforms.
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Compliant and Accurate
Maintain consistent, compliant records across all departments.
Built for Security
Our energy and utility teams operate with strict adherence to data security standards.
Solving Common Challenges for Energy & Utility Businesses
We’ll help you solve some of the biggest scaling challenges faced by energy companies and utilities, including:
Why Top Energy & Utility Businesses Choose Cloud Sourcing
Leading energy and utility businesses choose Cloud Sourcing for security, cost savings, and flexible staffing. Our teams can help you:
Deliver fast, professional customer service
Reduce billing errors and disputes
Coordinate field teams accurately
Maintain compliance with industry regulations
Scale support during storms, emergencies, or growth periods
Lower operating costs without sacrificing service
Proven Results for Energy Companies and Utilities
We deliver consistent results for energy businesses and utilities:
9
5
%
support interactions
4
0
%
resolution
5
0
%
operations support
5
5
%
24
/
7
How Cloud Sourcing Works for Energy Companies and Utilities
Tell us about your current workflows and requirements.
We’ll establish the processes, train the team, and integrate with your existing systems.
We’ll run day-to-day activities and deliver regular reporting so you always know what’s happening.
We’ll scale your team up or down to match market cycles and busy seasons.
Real Success for Energy Businesses
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• Daily patient reminders & appointment rescheduling
• Call overflow & charting suport
Outsourced Teams That Deliver Results for Energy Companies and Utilities
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Frequently Asked Questions
What to expect when working with Cloud Sourcing:
We Work With Your Existing Tools
Our remote teams are trained to work inside the systems and tools you already use.
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Full Visibility, Real-Time Control
Use your own platforms to maintain visibility, or use RemoteHubTM — our custom dashboard — to assign, monitor, and customize all activities.
Real-time Task Visibility
Monitor progress on your projects in real time.
Handoff Tasks With Ease
Scale Your Energy Business or Utility Without Adding Internal Headcount
